The Westin Desaru Coast Resort

The main restaurant had some gluten free options and the Italian restaurant had gluten free pasta which was great even though this wasn't advertised on the menu, we had to ask. We were told the steak couldn't be done gluten free so I assume some of the staff need some training in food allergies. The breakfast buffet had gluten free bread but not a GF toaster and also didn't have food allergies labeled for the other buffet items. The room was great, felt fairly new, awesome bed and great shower and bath and so on. The spa was also really nice and we had one of the best massages ever.

There is not much to do in Desaru so the quality of the hotel was most important to us. Westin was very nice, really near the beach. Too bad the infinity pool was under renovation during our stay and we didn't really want to swim in the other landscaped pool. We would have brought our own foldable bikes if we had known there was a nice cycling track round the property. They had good bicycles for hire (first hour free) but most were taken. The hotel front desk suggested an upgrade to a partial sea view which was worth the MYR50 extra. Quite happy with that. Room was spacious and very clean. Just across the property is another hotel which had a live band and the hotel offered a buggy ride, but we realised it was so near we were happy to take a stroll back after drinks there. The service level at Westin is awesome. Super friendly staff always ready to help, as expected of Marriott group. We are fussy travellers and they met our expectations. I would stay at Westin again with larger family if we want to visit Desaru again.

The check in process was smooth. During the check in, we were offered a a welcome drinks that is so refreshing. They also have kids corner which held a craft activities on the day of our arrival and my kids have the opportunity to join it. The breakfast spread is variety and delicious. The ambiance of the resort is so relaxing. The beach is in a walking distance from the hotel just a little walk and you will arrive at the beach. All over the place, the staff is very welcoming and they will great you with smile Thank you to the staff that attended us during our arrival, the guy with glasses (sorry forgot the name) and Mr Leong and Ms Cece who attended us during our check out.

A great hotel. Very clean and excellent dining options in the hotel. Dining is not cheap but the quality is very good so I dont mind the prices. Hotel is good for families with kids and teens. Beach is next to the hotel, very accessible. Beach is also very clean, and relatively quiet - yet secure. Hotel sits in a gated complex with security. For teens the water activities look great - but the water was too choppy when we were therr so we could not use. Overall very good for a short vacation from Singapore.

Super easy to get to from the ferry terminal. Free shuttle bus that took less than 10 minutes to arrive at the hotel lobby. The reception is aware that the ferry comes in by around 10am so the rooms were ready for check-in by the time we arrived. The rooms were impeccably clean, well-furnished and had a beautiful balcony with an ocean view overlooking the pool too. Multiple swimming pools to relax in and easy access to the beach with clear water and clean sand.